C B A+ Grade Boost AI

Terms of Service

Last updated: August 2, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber", "you", "your") and Echelong Tech Ltd. ("we", "us", "our"), a company registered with the Corporate Affairs Commission (CAC) of Nigeria.

By clicking "I agree" during the enrolment process, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platform.

These Terms are governed by the laws of the Federal Republic of Nigeria, including the Federal Competition and Consumer Protection Act (FCCPA) 2018.

2. Definitions

  • "Platform" means the GradeBoost AI web application and all associated services.
  • "Subscriber" means the parent or legal guardian who enters into this agreement and pays for the subscription.
  • "Student" means the secondary school student who uses the Platform under a Subscriber's account.
  • "AI-Generated Content" means lessons, Q&A responses, analytics, and other educational materials generated by the Platform's artificial intelligence systems.
  • "Subscription" means the paid access plan (monthly or annual) selected by the Subscriber.
  • "Core Platform" means the essential functionality of the Platform — your ability to sign in and access lessons, Q&A sessions, and performance analytics. It does not include optional add-on features (such as the AI Study Buddy, which is separately governed by Section 11) or any feature labelled beta, preview, or experimental.
  • "Downtime" means a period during which the Core Platform is not reachable, excluding any event listed in Section 13.2.

3. Eligibility

The person entering into this agreement must be at least 18 years of age and must be the parent or legal guardian of the Student(s) being enrolled. Students are not parties to this agreement — the contract is between Echelong Tech Ltd. and the Subscriber (parent/guardian).

By subscribing, you represent and warrant that you have legal authority to consent to data processing on behalf of your child(ren), as required by the Nigeria Data Protection Act (NDPA) 2023 and the Child Rights Act 2003.

4. Description of Services

GradeBoost AI provides:

  • AI-powered personalised lessons aligned with the Nigerian secondary school curriculum
  • Interactive Q&A sessions with AI tutors
  • Performance analytics and progress tracking
  • Report card analysis and improvement recommendations
  • School-level student management for registered schools

4.1 Curriculum Alignment

Where a Student's school has provided or made available its specific syllabus to us, practice sessions and lessons may be matched to that school's syllabus. Where a school-specific syllabus is not available, the Platform uses nationally recognised examination syllabi — including those prescribed by BECE, WAEC (WASSCE), NECO (SSCE), and JAMB (UTME) — as the basis for content delivery. Because Nigerian secondary schools are ultimately required to prepare students for these examinations, this examination-focused curriculum is substantially aligned with what schools teach in practice. Accordingly, references on the Platform to content being "matched to your school's syllabus" or similar phrasing include content derived from these national examination syllabi where school-specific syllabi are not available.

The Platform is an educational aid and supplement. It is not a replacement for formal schooling, professional tutoring, or teacher instruction.

4.2 Subjects We Cover

The Platform currently provides lessons and Q&A sessions across the following subjects. This list is generated directly from the content available on the Platform and is updated automatically as we add more subjects:

  • Accounting
  • Agricultural Science
  • Basic Science
  • Basic Technology
  • Biology
  • Business Studies
  • Chemistry
  • Civic Education
  • Commerce
  • Computer Science
  • Computer Studies
  • Creative Arts
  • Economics
  • English Language
  • French
  • Further Mathematics
  • Geography
  • Government
  • Home Economics
  • Literature in English
  • Mathematics
  • Music
  • Physical and Health Education
  • Physics
  • Social Studies

For the avoidance of doubt, wherever the Platform, our website, our promotional or marketing materials, or any communication from us uses expressions such as "all subjects", "every subject", "complete syllabus coverage", "full coverage", or any similar wording suggesting comprehensive or exhaustive coverage, such expressions refer only to the subjects listed in this section as available on the Platform at the relevant time, and not to any subject outside this list. This list is generated directly from the content available on the Platform and is updated automatically as subjects are added or removed.

5. AI-Generated Content Disclaimer

AI-Generated Content on the Platform is produced by machine learning systems and, while designed to be accurate and educationally sound, it may not always be completely accurate, current, or error-free. Users should verify important information independently and should not rely solely on AI-generated responses for examination preparation or critical academic decisions.

We continuously work to improve the quality and accuracy of our AI systems but cannot guarantee perfection in all outputs.

6. Subscription and Payment

6.1 Pricing

All prices are displayed and charged in Nigerian Naira (NGN), in compliance with FCCPA Section 115. The applicable price is the price displayed at the time of your subscription.

6.2 Billing Plans

We offer monthly and annual billing plans. The specific pricing for each plan is displayed on our enrolment page. Annual plans offer a discount compared to the equivalent monthly cost.

6.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) at the then-current rate. We will send a reminder notification at least 7 days before each renewal date. You may cancel auto-renewal at any time before the renewal date.

6.4 Price Changes

We reserve the right to change subscription pricing. Any price increase will be communicated to existing Subscribers at least 30 days before it takes effect. You may cancel your subscription before the new price applies.

7. Cancellation and Refund Policy

This policy complies with the FCCPA 2018, including Sections 120, 127, 129, and 130.

7.1 Cancellation by Subscriber

  • You may cancel your subscription at any time by contacting us at compliance@gradeboostapp.com or through your account settings.
  • Cancellation takes effect at the end of the current billing period. You retain access until then.
  • For annual plans cancelled mid-term, you are entitled to a pro-rata refund for the unused portion of your subscription, minus a reasonable administrative charge of 10% of the refundable amount.
  • For monthly plans, no refund is provided for the current billing month if the service was delivered as described during that period.

7.2 Remedies for Service Failure

In accordance with FCCPA Section 130, if we fail to deliver our services as described — for example, extended platform downtime, unavailability of AI features, or material degradation of service quality that is not caused by an event excluded under Section 13.2 — you are entitled to:

  • Remediation of the service defect within a reasonable time, AND/OR
  • A pro-rata credit (or, where we expressly decide otherwise, a refund) of a reasonable portion of the price paid, proportionate to the actual, verifiable extent and duration of the service failure.

So that we can investigate and remedy genuine failures fairly, and to protect all Subscribers against abuse of this policy, the following conditions apply to any claim under this Section:

  • Prompt notice: the failure must be reported to compliance@gradeboostapp.com promptly, and in any event within 7 days of it occurring, with enough detail (dates, times, and what was affected) for us to investigate.
  • Verifiable impairment: any remedy is proportionate to the actual impairment of the Student's use of the Platform, as evidenced by our system and usage records. Where those records show that the Platform was substantially available and used during the period claimed, this is evidence that the service was delivered as described.
  • Credit first: our primary remedy is remediation and/or a pro-rata credit against a future billing period; a cash refund is provided only where we expressly decide it is appropriate.
  • Excluded causes: no remedy is due where the failure results from an event excluded under Section 13.2, or from your own act, omission, misuse, or breach of these Terms.
  • Good faith: claims that are contradicted by our usage records, that relate to minor or transient issues that did not materially impair use, or that are repeated or made in bad faith, may be declined. Abuse of this policy — including using the Platform substantially throughout a period and then claiming it was unavailable in order to obtain a refund — is itself a breach of these Terms and may lead to suspension or termination under Section 8.

Nothing in this Section removes or limits any non-excludable right you have under the FCCPA 2018.

7.3 How to Request a Refund

Refund requests should be sent to compliance@gradeboostapp.com with your account details and reason for the request. We will process valid refund requests within 14 business days.

8. Account Termination

8.1 Termination by GradeBoost AI

We reserve the right to suspend or terminate any account at our discretion, including but not limited to the following circumstances:

  • Violation of these Terms
  • Illegal activity or misuse of the Platform
  • Academic dishonesty or abuse of AI features
  • Sharing account credentials with unauthorised persons
  • Any conduct that we reasonably determine to be harmful to the Platform, other users, or our business

Upon termination by us, you will receive a pro-rata refund for any unused portion of a prepaid subscription period. We will notify you via email of the termination and the refund amount.

8.2 Effect of Termination

  • Access to the Platform will be revoked immediately upon termination.
  • You will have 30 days from the date of termination to request a copy of your data by emailing compliance@gradeboostapp.com.
  • After the 30-day retrieval window, your data will be handled in accordance with our Privacy Policy data retention schedule.

9. Intellectual Property

9.1 Platform Ownership

The Platform, including its software, design, algorithms, logos, trademarks, and curated educational content, is the intellectual property of Echelong Tech Ltd. and is protected under the Nigeria Copyright Act 2022 and applicable international treaties.

9.2 AI-Generated Content

AI-Generated Content on the Platform is provided for your personal educational use only. You may not reproduce, distribute, sell, or commercially exploit AI-Generated Content without our prior written consent.

9.3 User Content

By uploading content to the Platform (including report cards and student information), you grant us a non-exclusive, royalty-free licence to use, process, and store that content solely for the purpose of providing our services. You retain ownership of all content you upload.

10. Prohibited Uses

You agree not to:

  • Use the Platform for any purpose other than educational learning
  • Share your account credentials with persons not authorised under your subscription
  • Attempt to reverse engineer, decompile, or extract source code from the Platform
  • Use AI features to generate content for commercial purposes or academic fraud
  • Circumvent any security or access controls
  • Transmit harmful code, malware, or engage in any activity that disrupts the Platform
  • Scrape, harvest, or collect data from the Platform by automated means

11. AI Study Buddy — Usage Limits and Fair Use

11.1 What the AI Study Buddy Is

The AI Study Buddy is an in-app assistant that explains highlighted lesson and Q/A content to Students. Every Student with an active GradeBoost AI subscription receives a free monthly allowance of 50 messages. Optional paid add-ons, billed separately from the base subscription on a recurring monthly basis, raise this allowance to higher tiers.

11.2 Monthly Message Allowance

The free tier and each paid add-on tier include a fixed monthly message allowance (quota). Once a Student's quota is exhausted for the period, the AI Study Buddy will be unavailable until the quota resets at the start of the next cycle. Any tier marketed as high-allowance or "Unlimited*" is not literally unlimited — it is subject to the fair-use limits described in section 11.3 below.

11.3 Rate Limits and Session Caps

To keep the service affordable and prevent abuse, the following hard limits apply to every Student on every tier simultaneously, across all devices and browser tabs:

  • Rate limit: a maximum of 10 messages per minute per student (enforced globally — opening multiple browser tabs or devices does not increase this limit).
  • Session cap: each individual chat session is limited to a maximum of 30 messages.
  • Selection length: each piece of highlighted text submitted may not exceed 500 characters.

11.4 Purpose of These Limits

These limits exist to maintain fair access for all subscribers, control infrastructure costs, and prevent automated or abusive usage patterns that would degrade the experience for other students. We reserve the right to adjust these limits over time; material changes will be communicated in advance in accordance with section 18 of these Terms.

11.5 No Carry-Over

Unused monthly messages do not carry over to the following month. There is no credit or refund for quota that was not consumed within the billing period.

11A. Quizfire Duels and Gift Participation Consent

Quizfire is a head-to-head quiz feature. Students may challenge friends; parents and partners may challenge other parents on a chosen class, subject, and topic (a "Gift Duel"). Daily duel limits apply.

11A.1 Participation as Consent

If you accept an invitation to a Gift Duel, you do so as the parent or guardian of a child, and you acknowledge and agree that:

  • You are at least 18 years old and have authority to make decisions for that child.
  • By accepting the Terms on the invitation screen and playing, you consent to the person who challenged you enrolling, or gifting an enrolment for, your child on GradeBoost AI.
  • An enrolment is only created after a valid payment is completed through our normal enrolment flow; playing a duel does not by itself create a subscription or a payment obligation for you.

11A.2 Data Provided

The name, email, and phone number you provide to join a duel are processed under our Privacy Policy to deliver the duel, record your consent, and, where you proceed, complete an enrolment. You may request deletion of a guest record at any time by contacting us.

11A.3 Withdrawal

Consent given by participating relates only to the possibility of an enrolment gift and can be declined at the point of enrolment. You are never charged for a Gift Duel itself.

11A.4 Fair Use and Prohibited Conduct

Quizfire exists for genuine learning, friendly competition, and introducing families to GradeBoost AI. The following are strictly forbidden, and we may suspend or terminate any account (and, for partners, apply the Partner Terms' fraud provisions) engaged in them:

  • Gift Duels are adult-to-adult. Gift Duel invitations sent by parents, partners, or our team may only be directed at adults (a child's parent or guardian). Directing a Gift Duel at a child or any person under 18, or using the Gift Duel flow to interact with minors, is strictly forbidden.
  • Circumventing, or helping anyone circumvent, the parental consent code required for a student-invited guest to play, including a child completing the consent flow on a parent's behalf.
  • Creating multiple guest identities, or supplying false names, emails, or phone numbers, to evade the one-free-guest-game limit or daily duel limits.
  • Playing duels with automated tools, answer keys, or any means other than a person answering in real time.
  • Using duel invitations to harvest contact details, send spam, or promote anything other than the duel itself.

12. Limitation of Liability

In accordance with FCCPA Sections 127–129, we do not exclude or limit our liability for:

  • Fraud or fraudulent misrepresentation
  • Negligence resulting in personal injury or death
  • Defective performance of our services (see Section 7.2 above)

Subject to the above, our total liability to you for any claim arising out of or related to these Terms or the use of the Platform shall not exceed the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

12.1 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemic, government actions, power outages, internet service disruptions, or failures of third-party service providers. We will notify affected Subscribers within 7 days of such an event and take reasonable steps to mitigate its impact.

13. Service Availability and Uptime

13.1 Uptime Target

We target availability of the Core Platform (as defined in Section 2) of 99.9%, measured over each calendar month. Availability is the percentage of minutes in the month during which the Core Platform is reachable, excluding the events listed in Section 13.2. A 99.9% monthly target permits up to approximately 43 minutes of Downtime per month. For the avoidance of doubt, the AI Study Buddy is an optional add-on governed by Section 11, and its quota-based availability is not part of this uptime measurement.

13.2 Excluded Events

The following do not count as downtime and are excluded from the uptime calculation and from any credit under Section 13.3:

  • Scheduled and emergency maintenance — planned maintenance (communicated in advance where practicable) and urgent maintenance or security patching necessary to protect the Platform or its users.
  • Force majeure — events beyond our reasonable control as described in Section 12.1, including natural disasters, war, terrorism, pandemic, and government actions.
  • Government-ordered disruptions and national infrastructure failures — internet or network shutdowns ordered by any government or regulator, and national electricity grid or power failures.
  • Customer network, ISP, and device issues — your own internet connection, internet service provider outages, local network problems, unsupported or misconfigured browsers or devices, and any misuse of the Platform.
  • Third-party service outages — failures or degradation of any third-party service provider we rely on (the current list of which is set out in Section 15), including our hosting and content-delivery infrastructure.
  • Security incidents caused by others — distributed denial-of-service (DDoS) attacks, cyberattacks, or other malicious traffic originating outside our systems.
  • Account suspension — any period during which your access is suspended or terminated for breach of these Terms or non-payment.
  • Beta features — features expressly labelled as beta, preview, or experimental, which are provided "as is" without any availability commitment.

13.3 Remedy

If Core Platform availability falls below the 99.9% target in a given calendar month for reasons not excluded under Section 13.2, your primary remedy is a pro-rata credit for the affected period, applied against a future billing period. This is the same credit-first remedy described in Section 7.2 and does not entitle you to a cash refund except where we expressly decide otherwise. Credits must be requested within 7 days of the end of the affected month, following the process and evidence requirements in Section 7.2, and the total credit for any month will not exceed the fees paid for that month. Nothing in this Section limits your non-excludable statutory rights under the FCCPA 2018.

14. Data Protection and Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023, the GAID 2025, and the Child Rights Act 2003. The Privacy Policy is incorporated into these Terms by reference.

15. Third-Party Services

The Platform relies on the following third-party service providers. This is the authoritative list of our third-party providers, and other sections of these Terms (including Section 13.2) refer to it rather than repeating it:

  • Payment processing: Paystack
  • AI content generation: OpenAI, Anthropic
  • Email delivery: Resend
  • Hosting and content delivery: our website host and content-delivery/edge network (including Cloudflare)

While we select reputable providers and maintain data processing agreements with each, we are not responsible for the independent actions or policies of third-party providers. Their respective privacy policies and terms apply to their services.

16. Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be resolved as follows:

  1. Informal Resolution: The parties shall first attempt to resolve any dispute amicably by contacting compliance@gradeboostapp.com. We will acknowledge your complaint within 7 days and aim to resolve it within 30 days.
  2. Mediation: If informal resolution fails, either party may refer the dispute to mediation in Lagos, Nigeria, in accordance with the Arbitration and Mediation Act 2023.
  3. Arbitration: If mediation fails, the dispute shall be referred to binding arbitration in Lagos, Nigeria, conducted under the rules of the Lagos Court of Arbitration.

Nothing in this section prevents you from filing a complaint with the Federal Competition and Consumer Protection Commission (FCCPC), which retains jurisdiction over consumer disputes under the FCCPA.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, with Lagos State as the primary jurisdiction. The courts of Lagos State shall have non-exclusive jurisdiction over any proceedings arising out of these Terms, subject to the dispute resolution procedure in Section 16 above.

18. Changes to These Terms

18.1 How we make changes

We may update these Terms from time to time. For any material change, we will give you advance notice — normally at least 30 days before the change takes effect — by email to your registered address and, where practicable, through a notice in your dashboard. The notice will summarise what is changing and the date it takes effect.

18.2 How changes take effect

Except where Section 18.3 applies, if you continue to use the Platform on or after the date a change takes effect, you will be treated as having accepted the updated Terms. You do not need to take any action to accept a change you are content with. If you do not agree to a change, you may cancel your subscription at any time before it takes effect (see Section 7.1), and you will not be charged under the updated Terms.

18.3 Changes that require your explicit consent

Where a change requires your consent under the Nigeria Data Protection Act (NDPA) 2023 — in particular, a change to how we collect or use personal data that relies on your consent — we will ask for your active, affirmative agreement (for example, by asking you to tick a box or tap "I agree"). For those changes, your continued use, silence, or inactivity is not treated as consent, and we will not rely on it.

18.4 Confirming changes in your dashboard

We may also ask you to review a summary of what has changed and confirm it from your dashboard before you continue. Where we do this for a change under Section 18.2, it is to make sure the change is clearly brought to your attention; where we do it for a change under Section 18.3, your explicit confirmation is required before the change applies to you.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Echelong Tech Ltd. regarding your use of the Platform and supersede all prior agreements, understandings, and representations.

22. Contact Us

For questions about these Terms, contact us at: